RBI’s National Strategy for Financial Inclusion (NSFI): 2025-30
RBI recently released its National Strategy for Financial Inclusion (NSFI): 2025-30 which aims to ensure equitable, responsible, suitable, and affordable access to a broad suite of formal financial services-- including savings, payments, remittances, credit, investments, insurance, and pensions-- across all socio-economic and geographic segments. The strategy places strong emphasis on improving the quality, consistency, and effectiveness of last-mile service delivery. As per RBI, the new strategy would be supported by enhanced financial literacy initiatives, greater consumer awareness, and stronger customer protection frameworks.
The previous NSFI (2019-24) had helped broaden, deepen, and accelerate financial inclusion by expanding access, improving financial literacy, and strengthening consumer protection, thereby contributing to economic well-being and sustainable development.
The NFSI document has laid down a five-pronged set of strategic objectives or ‘Panch-Jyoti’. It includes improving the availability and usage of equitable and affordable financial services for households and micro enterprises. The other objectives include adopting a gender-sensitive approach to promote women-led financial inclusion and strengthen the resilience of underserved and vulnerable households; creating synergies between livelihood and skill development initiatives and the wider support ecosystem; leveraging financial education to promote financial discipline; and enhancing the quality and reliability of customer protection and grievance redressal mechanisms.
