The Securities and Exchange Board of India (SEBI) has issued a circular to lay down procedure for handling complaints by the stock exchanges for actions to be taken against listed companies for failure to redress investor grievances. The circular shall come into force from 01 September, 2020. The key highlights of the circular have been briefly discussed as follows:
I. Handling of complaints by stock exchanges
Explanation: SEBI launched an app (a mobile application) on March 2020 for lodging investor grievances. The app -- SEBI SCORES -- is an effort to improve the ease of doing business so that investors can conveniently lodge their grievances in SCORES.
II. Action for failure to redress investor complaints by the company
III. Redressal of investor grievance by the company
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